Skip to content
ESPN Plus

ESPN Plus
Reviews and Complaints

plus.espn.com
What is your customer experience with ESPN Plus?
Show reviews that mention
game service subscription phone account customer games app money support
Filter review
Sort by
Anonymous
map-marker Chicago, Illinois

We were having trouble streaming an a softball game.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On ESPM Plus the television screen would start and then freeze continuously. This only happened with that game, not others.

Em walked us through several steps,, to no avail. She was so patient with my husband and I as we followed her instructions.

We finally realized that it must be our television since we could stream the game on our computer. Super person helping us!!!

View full review
Anonymous
map-marker Jenks, Oklahoma

Sign up for espn+.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 19, 2025

She was very patient, knowledgeable and a pleasure to talk to.

Original review May 17, 2025

I spent almost an hour trying to set up ESPN+. Couldnt find anyone to talk to.

I was ready to give up when I finally found the right number and spoke with the nicest lady who helped me set it up. She was very patient and cheerful.

Shes a great asset for your company. Thank you, Mildred!

User's recommendation: Call 800-727-**** first.

View full review
Advay Jhj

Have ESPN ever heard of the DETROIT TIGERS!

Not for the first time, ESPN2 ignores highlights of the best baseball team in the majors. You must be Cubs fans.

Shut out game and even a peep. Shame on you.

View full review
Anonymous
map-marker Jenks, Oklahoma

Sign up for espn+. Talk to live person please

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Problem resolved quickly. I already responded to this and gave the associate who helped me a great review so you can stop sending me these emails.

View full review
Mariem Atr

ESPN+ app glitching out and could not watch the event. Pissed consumer is a terrible name for a support group.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

ESPN+ app glitching out and could not watch the event. Pissed consumer is a terrible name for a support group

User's recommendation: Don’t use espn+

View full review
Anonymous
map-marker Kingwood, Texas

SEC Network Plus access still not available via my Hulu Plus Live subscription. Very frustrating

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unresolved. Still trying to watch SEC sports only available on SEC Network Plus and not available with the full Hulu + Live subscription costing $100 + a month

User's recommendation: If you want SEC sports look elsewhere

View full review
Ayub Kvg

Cancel my subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cannot access content. Requires a contract with Xfinity. Why do O need to write one hundred symbols.

View full review
Kenadee Jql

Can't use app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I paid for it and can't watch the game I want to, says I now need a tv provider account to watch what I just paid for

View full review
Rosemarie Ijk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not quite satisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I could not log into the ESPN+ account and was looking forward to watching a softball game, I tried the online that suggested I go to, no such page found, did the text, finally found the Pissed consumer phone number, after 15 min on hold, my call was dropped, I called back, on hold 10 plus minutes, the rep did all he could to help pinpoint the issue, he finally suggested I call Amazon about my Firestick! I played around some more and after nearly 2 hours I was successful, but the game was in bottom of 6th inning, my husband wasnt happy, what I dont understand is the game was on my IPad, (he was watching that) but not TV! I used it Wednesday & no issues.

View full review
Damaso Imp

I have not had a response.

I subscribed to espn plus but now i dont know how to get it on my tv. FYI I am 80 years old and you may have to be patient. I want to watch Razorback baseball

User's recommendation: I have not had a response from edpn plus. Please help

View full review
Alyzabeth Yqn

Kosher was knowledgeable and helpful

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The rep Kishur was friendly and understanding. Very personable. Thank you

He was very helpful and professional, he provided the assistance that I needed and I highly appreciate and recommend him.

We spoke about the temperature in each of our locations, and I asked him about traveling to India where he is from.

User's recommendation: Highly recommended

View full review
Jamilah Pwa

Need help

Error cod 0033 every time I log in. Have not been able to use the service since I paid the subscription fee. Why not?

View full review
Bobby C Ljq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancei espn+

I want to cancel ESPN+, that's it. Now cancel me!

Cancel me, cancel me now, cancel me.

You SOB, cancel me. I don't need a reason.

Pros:
  • Cancel me
Cons:
  • Cancel me

Preferred solution: Cancel me

View full review
Bo S Frk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worse coverage and support of all stream options. Complete garbage ***

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Multiple UFCs bought and the picture is blurry and of poor quality. The app crashed during a paid event. Now, you won't let me purchase the event to watch and there's no one to call to help fix it.

Preferred solution: Fix your ***

User's recommendation: Trash but it’s where UFC is, so you’re stuck

View full review
Anonymous
map-marker Tampa, Florida

My UFC PPV Purchase.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I havent been able to get back to deal with this because Im a small business owner and Im very busy. I spend my money on UFC fights and I expect to be able to see the fight.

I dont have a lot of spare time. I dont have a lot of free time. I dont get to go out and do things because of my business. So I have some people over to watch the fight and because of whatever the problems were With the stream, I end up having to go with my guest to a wing house locally and watch the fight after Ive already paid for it because Im not gonna sit around and wait and hope that the fight comes on.

Yes, the fight was available to me after I got home on the ESPN plus replay but thats not acceptable.

Its not like pay-per-view or $60 anymore! So I got to pay $80 for the pay-per-view about $150 for food for my guests and then I got to go out and spend $300 for food and drinks for my guest at wing house because of the problems so either way, the whole situation was a nightmare, and I wouldnt expect ESPN plus to at least refund the money or credit me future pay reviews because this is just unacceptable

View full review