ESPN Plus
ESPN Plus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ESPN Plus has a 1.9 star rating from 81 reviews and only 26% would recommend, with most consumers dissatisfied and a largely unfavorable rating distribution.
Positive Feedback
Some users praise helpful, professional support agents and successful problem resolution, and occasional reliable access to niche content like NCAA or hockey.
Negative Feedback / Risk Areas
- Frequent streaming failures, blackouts, and app glitches drive many ESPN Plus reviews expressing frustration.
- Customers report poor customer service and long holds when seeking help with subscription or membership issues.
- Billing errors, unexpected charges, and requests for refund are recurring ESPN Plus customer complaints.
Key Takeaways for Future Customers
- Expect potential login, access, and streaming problems before subscribing.
- Be prepared to escalate billing or refund issues and verify cancellation procedures.
- Customer service experiences vary; persistence may be needed to resolve membership problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ESPN Plus has a 1.9 star rating from 81 reviews and only 26% would recommend, with most consumers dissatisfied and a largely unfavorable rating distribution.
Positive Feedback
Some users praise helpful, professional support agents and successful problem resolution, and occasional reliable access to niche content like NCAA or hockey.
Negative Feedback / Risk Areas
- Frequent streaming failures, blackouts, and app glitches drive many ESPN Plus reviews expressing frustration.
- Customers report poor customer service and long holds when seeking help with subscription or membership issues.
- Billing errors, unexpected charges, and requests for refund are recurring ESPN Plus customer complaints.
Key Takeaways for Future Customers
- Expect potential login, access, and streaming problems before subscribing.
- Be prepared to escalate billing or refund issues and verify cancellation procedures.
- Customer service experiences vary; persistence may be needed to resolve membership problems.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Myers, Florida
Why is Wild/Panther hockey game blacked out for me when I am 143 miles from Miami??
It ended up with ESPN suggesting I go direct to the regional provider, in this case, FanDuel Sports Network. What a joke.
I pay for FDSN at our home in Minnesota. They told me to download the app and watch from that. I downloaded the app and tried to watch. I was told I had to watch from my home (MN) internet service and router.
WTF, how do I do that when I'm at our Florida winter residence?!?!? So frustrating with all these regional sports networks calling the shots. ESPN+ said FDSN controlled the blackout area. NHL says 75 miles for blackout.
I'm in Estero, FL, 143 miles from Miami where the game was played.
Why the blackout if over 75 miles?!?!? Total B.S.
User's recommendation: ??? Pirate Box ???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maple Valley, Washington
Trying to watch a hockey game, every time you go to commercials the system locks up!
This has to be the worst streaming company ever! Trying to watch a hockey game and every time there is a commercial break the stream locks up! Great way to steal money.
- Its not stable
Preferred solution: To fix the problem so I can watch what I pay for, or refund me.
User's recommendation: Don’t use espn +
Crown Point, Indiana
Cannot watch citadel vs ole miss football game
Was unable to watch my grandsons game on tv - espn plus Sign came up that video not available and I had to italicize I pressed ok and still wouldnt open College football games! I called tech support and sat on phone 17 min and same trying to get thru yes we r upset. No one to help us and still cant open any
Arlington, Virginia
ESPN+ isn’t working
I think it's disgusting that you have taken all of the channels away from ESPN Plus, requiring us to buy a bundle that I do not need. I am a cable subscriber.
I do not need Disney, nor do I need Hulu. You have taken all options away from people that only want to watch one sport.
I think this company is disgusting. What you did has just ruined my day.
- It no longer provides the access to tennis that i want
Preferred solution: Price reduction
User's recommendation: I would not recommend ESPN to anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntersville, North Carolina
Terrible user experience
I am very upset and disappointed about the user experience I am having with ESPN+. I expect so much more from what is supposed to be the preeminent sports network.
I am an NHL watcher and when I PAY for content that I typically watch on demand, I expect to be able to fast forward through ads. When it's live, I get it, ads will be there. Second, the fast forward function is absolute garbage. Press FF once and it is almost as slow as real time.
Press FF a second time and it flies through 15 minutes of content in 3 seconds. It's out of control. Third, even when I clear the cache in the app, sometimes the FF and rewind features are inoperable and just ends up pausing the content. What does ESPN+ and ESPN plan on doing about this?
I've looked, and there are a lot of pissed off people...paying customers that are as upset as I am. You should be embarrassed to know that when TNT carries a game, I can pick it up on demand on HBOMAX and their technology actually works! And they are not a "sports network". Solutions exist for all of this.
Please take this feedback and do something about it. I and the other subscribers are NOT getting what we are paying for.
- You can watch live and on-demand games
- Streaming quality and features are garbage
Preferred solution: High quality streaming technology with features sports enthusiasts expect.
Crown Point, Indiana
Cannot watch citadel vs ole miss football game
Could not get college games no video kept coming on screen tried calling espn plus no one answered kept me on phone 20 min
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sanford, Florida
NHL redwings games
Wanted to watch Red Wings out-of-market hockey games in Florida; the agent I spoke to was terrific! He walked me through the entire process successfully.
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conrad, Iowa
Resolved: Credit card changed and espn+ was dropped
Not easy to reach.
I was supposed to have tech support call and no one had called. My credit card was charged for tech support and no one had responded.
Wareham, Massachusetts
Professioalism
The tech who assisted me was very patient and professional in his efforts to help me. Problem analyzed and solved.
Phoenix, Arizona
No renew
Cancelled my subscription. Once I got to talk to someone, it was good, but to find out a phone number and then talk to someone was too difficult.
Shreveport, Louisiana
Subscription info
Somebody could answer the damn phone. Im trying to get back my espn plus. Trying to get a new subscription since you cut it off with absolutely no warning.
- I can watch lsu ladies ncaa basketball
- No customer service
Preferred solution: My espn plus back
User's recommendation: No recommendations other than don’t expect any customer service. Impossible to get in touch with them.
Riverview, Florida
ESPN+ used to be great till it switched to ESPN Select. Now it sucks pondscum. I would rate it a O stars out of 5.
I haven't been able to watch ESPN+ for months, even tho I have a paid subscription. Contacting ESPN support has not provided any answers.
User's recommendation: expect a lot of frustration with ESPN
Chicago, Illinois
No Monday Night Footbal
My subscription is updated. Yet I cannot watch MNF.
However, I can watch hockey on ESPN+. I've been on hold for 30 minutes the entire period of NHL hockey. This is unsatisfactory.
My bill is paid, can't watch MNF, and no one answers the customer support lines. WTH?!
Preferred solution: The MNF game on so I can watch it …
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San Antonio, Texas
No service
The service stopped while watching a ballgame last evening. Please help or give me a refund. I am very disgusted with ESPN+.
Preferred solution: Deliver product or service ordered
Las Vegas, Nevada
Streaming sucks
Every time the hockey game went to commercial I lost the stream
Forcing me to reload several times throughout the program and thereby losing at least a third of the game if not more . And I PAY FOR THIS ABUSE !!! This sucks and no one is available to address the issue.
South Jordan, Utah
ESPN + solves a problem
Once I reached technical support The representative walked me through what I needed to do. Patiently got me through the steps and was able to fix my problem. I appreciate his patience and dealing carefully with this.
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