Contact ESPN Plus Customer Service
ESPN Plus Phone Numbers and Emails
Customer Service Number:
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(860) 766-2000
ESPN Plus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ESPN Plus Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ESPN Plus is 8607662000. 79% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 6 minutes.
Be prepared for the call as ESPN Plus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
ESPN Plus Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call ESPN Plus is 8607662000. 79% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Wednesday. The average call time is 6 minutes.
Be prepared for the call as ESPN Plus may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call ESPN Plus mainly because of product/ service, account and activation/ cancellation.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ESPN Plus Website:
ESPN Plus Help Center:
Corporate Office Address:
How Good is ESPN Plus's Customer Service?
Summary of ESPN Plus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ESPN Plus?
Product/ Service Question:
- “UFC PPV not working”
- “Access”
- “Can’t access / login”
Account Question:
- “I have problems accessing my account for ESPN plus”
- “I have a espn + subscription but have been unable to access it on my phone”
- “My accounts not working. How do I fix it?”
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Trying to subscribe with new card for espn plus”
- “To cancel my espn+ acct. I have espn+ now in my upgraded tv/internet plan. Thx”
Payments and Charges Question:
- “Reimbursement”
- “New debit card so I want to resume service.”
- “Billing”
Request for Information Question:
- “Newd help and need to actually talk to a human”
- “Need to talk to anyone”
- “Help to log in.”
Staff Question:
- “Upgrade service”
- “Suspend service”
- “Drop service”
Cards Question:
- “Pin number”
- “Card number is working again for payment”
- “I need to put new number card visa”
Website/ Application Question:
- “My app isn’t working”
- “For the last three days we can not open ESPN+ but all other applications work”
- “Reinstall my ESPN”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Change billing information”
- “Need to change payment method. The one on file has been cancelled. I’ve already spent several hours trying to do this online.”
- “Need to change email and find out when subscription is due”
Shipping and Delivery Question:
- “Location not available”
- “Where is the F1 race?”
- “Can't get the Tennessee arkamn”
Employment Question:
- “Job question”
Other Question:
- “Wont start up issue”
- “Can’t get on”
- “Blackouts”
Compare ESPN Plus Customer Service To
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